UOB launches award-winning digital bank TMRW in Indonesia

UOB launches TMRW in its second market, bringing simple and fun digital banking to Indonesian millennials.

Alicja Lei

21 Aug 2020

Back in Feb 2019, we proudly announced our partnership with UOB and the launch of their pilot program in Thailand. Within a year, TMRW, the region’s first and only digital bank for ASEAN’s digital generation quickly gained notoriety winning award titles like Best Bank for Millenials and Outstanding Client On-Boarding by The Digital Banker.

Now, the second round of congratulations is in order as TMRW launches in its second market, Indonesia, part of UOB’s regional bank’s strategy.

TMRW’s digital-only process will serve its fast-growing, Indonesian millennial customer base with its intuitive, fast and secure design.

Identify verification is done via a video call with a live agent, and the account opening can be completed in nine minutes. Customer queries are handled by TMRW’s 24-hour chatbot that converses in Bahasa Indonesia.

— Strait Times

TMRW has not only made opening an account simple, but they have gamified ways to help customers engage with their finances in meaningful ways. Customers can play the City of TMRW where they can build a virtual city for themselves by unlocking more features the more they save.

The app also helps customers stay on top of their finances by delivering tips, alerts and reminders about everything from upcoming bills, superfluous spending or ways that they can save.

With the launch of TMRW in Indonesia, UOB, through TMRW continues on its mission to make banking simpler, transparent and fun by categorising and enriching transaction data into coherent advice that’s easy to understand and free from banking jargon.

About United Overseas Bank

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 offices in 19 countries and territories in Asia Pacific, Europe and North America. Since its incorporation in 1935, UOB has grown organically and through a series of strategic acquisitions. UOB is rated among the world’s top banks: Aa1 by Moody’s and AA- by Standard & Poor’s and Fitch Ratings respectively. In Asia, UOB operates through its head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and representative offices across the region.