CSOB group, one of the largest financial institutions in the Czech Republic, will now offer Personal Finance Management (PFM) solutions as part of its suite of banking services, to help its customers understand and manage their finances.
Era Poštovní spořitelna is introducing new way of communicating with its clients, focusing on everyday needs, client centricity and current trends in regards to digital channels and user experience. Meniga has a proven track of record and a global footprint in PFM solutions with some of the world’s largest banks, has been selected as the key partner for that journey.
Era Poštovní spořitelna customers are already benefiting from a PFM functionality with Meniga-powered features including real-time data enrichment, customer-centric view of transaction activity, tailored financial planning, personal insights and advisory features among other components readily available. Meniga’s award-winning PFM solution enables deeper and mutually beneficial relations between Era Poštovní spořitelna and its customers.
“We selected Meniga for its advanced PFM capabilities. Not only has it been great for our customers to be able to understand and manage their finances better but we have also intension to investigate new marketing revenue streams from the enhanced way in which we can communicate with and understand their data.” said Tomáš Jaroš, Executive Director of Retail design, ČSOB.
“We believe that in order to stay relevant, universal banks must evolve and be fully aligned with customer expectations, not only with financial products, but more importantly, in areas related to widely understood customer experience. As interactions increasingly rely on digital channels, this puts pressure on the banks to keep up with the major players in this area, and it opens new opportunities for deep and exciting dialogue with the customers. CSOB has the right approach and it is well prepared for the future challenges”, says Jakub Piotrowski, CMO & Head of Sales, Meniga.
In this project, Meniga used Trask as our trusted implementation partner to ensure effective integration and a unique service to meet the customer requirements. It is a continuous journey at Meniga to seek out such alliances with innovation partners like Trask offer products and services that are unique in nature and meet customer requirements.
ČSOB Group is the leading player in the Czech financial services industry. The ČSOB Group is a part of the international KBC Group which is active in Belgium and the CEE region. ČSOB Group consists of the Bank (which operates under the brands ČSOB, Era Poštovní spořitelna),and of entities related to the Bank. ČSOB’s Financial Group includes strategic companies in the Czech Republic controlled directly or indirectly by ČSOB or KBC, which offer financial services, namely Hypoteční banka, ČSOB Pojišťovna, Českomoravská stavební spořitelna, ČSOB Penzijní společnost, ČSOB Leasing, ČSOB Asset Management, ČSOB Factoring, and Patria Group. ČSOB provides its services to all types of clients, including retail, SME, corporate, and institutional clients. ČSOB Group is a good listener who offers suitable solutions rather than mere products.
Meniga is the European market leader of white-label Personal Finance Management (PFM) and next-generation online banking solutions for blue chip banks including Santander, mBank, ING and Commerzbank. Its multiple award-winning solutions reach over 35 million online banking customers across 17 markets. Meniga facilitates communication with customers to helps retail banks dramatically improve their online and mobile banking user experience. Through Meniga’s PFM-driven marketing, consumers, banks and merchants engage with highly relevant and contextualized offers from merchants. Meniga was awarded “Best of Show” in 2011, 2013, and 2015 at Finovate Europe, Europe’s most prestigious financial technology conference. Meniga was founded in 2009 and is headquartered in London, UK.
Trask is a consulting and technology company that helps its clients use information technologies to develop their business and accelerate the introduction of new products and services. To accomplish this goal Trask uses detailed knowledge of its clients’ business and proven long-term expertise in IT solution integration, consolidation, implementation, development, and management. Its competencies include business process and document management, BI, reporting and master data management, integration and architecture, infrastructure and security, portals and mobile solutions, and professional services and consulting. Trask is a long-term partner of the most important companies in banking and finance, telecommunications, utilities, industry, and other sectors. Their largest clients include ČSOB, Česká spořitelna, Komerční banka, and ŠKODA AUTO. Trask was founded in 1994 and currently has more than 400 employees.