Success Story

Becoming the most popular
banking app in Canada

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Tangerine

Canada

Country

Data Mgmt / PFM

Products

2019

Launched

%

increase in
overall engagement

%

higher growth
in savings per month

%

higher login frequency
per month

highest for retail
banks in Canada

69%

increase in
overall engagement

32%

higher growth
in savings per month

25%

higher login frequency
per month

NPS

highest for retail
banks in Canada

Tangerine is one of Canada’s leading digital banks

the bank offers simplified everyday banking and has close to $40 billion in total assets

Overview

Meniga and Tangerine continue to collaborate innovative personal finance solutions using Meniga’s digital banking toolbox

The Challenge

Tangerine wanted to evolve its digital Client experience to further empower its customers in making smart financial decisions and drive customer engagement.

Key Features

Left to spend

A clear picture of what the client has Left to Spend taking into consideration pending transactions and upcoming bills across all their accounts.

Goals

Savings goals helping clients put money away for personal spending or rainy day

Money Rules

Simple and personalized challenges designed to help clients save with just a tap of the finger. 

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Meniga shares our vision for the future of digital banking. The partnership between us
is a natural fit.

The innovations we’re working on together will help us to radically transform our Clients’ banking experiences and alter the nature of how consumers engage with their money.

Mark Nicholson
Vice President of Client Experience 

The Results

  • Highest NPS among mid-sized retail banks in Canada

  • 69% increase in overall engagement

  • 34% higher payroll penetration

  • 25% higher login frequency per month

  • They also have 32% higher growth in Savings per month

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